We offer hybrid working to continue your support and alongside this we offer you: Employee recognition scheme It empowers us to make better decisions now about our world tomorrow. Going above and beyond for our customers is what were all about. Select the best local company that suits your needs. Not challenging Progression is based on who you know rather than what you know. We wish all our colleagues and customers a happy Pride. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Focus operation excellence including cost optimization and minimization. Customer Service Representative. StateEscape, View The process took 2 days. Job Title: Broadband Technical Adviser / Customer Service Advisor. Job specializations: Customer Service/HelpDesk. Shell in the Community, Shell Joins the United Negro College Fund Walk for Education, Shell fuels meals on wheels in Houston to fight hunger, The Shell Houston Open, Legacy and Impact, Beginning Houstons Resilience Journey with 100 Resilient Cities, View Posted 3:55:09 PM. For more than 120 years of our operations in Thailand, Shell has been growing side by side with the countrys developing economy. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor (Energy) (16 vacancies) Working Pattern : Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working. Shell Fuels, View Job specializations: Customer Service/HelpDesk. Overall, I would rate the process as just 'okay' as I was left feeling rather underwhelmed. Projects and Locations, View The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Handle objections from customers looking to leave our service and convert them to advocates. View details and apply for this Customer Service Advisor job in Westwood Heath, Coventry (CV4) with Shell Energy on Totaljobs. What you can do in your account Well encourage you to try new roles and experience new settings. were here to help. Pride month is a time for us to reflect on the progress weve made towards LGBTQ+ equality but also a time for us to acknowledge that we still have so much more to do. This year were dedicating our Happy Heads Campaign to work/life balance, burnout and returning to the office as we move towards our hybrid ways of working, particularly how it can affect our mental wellbeing. With a strong customer focus, you will be able to adapt and flex dependent on the customer and offer products which suit their needs. Customer Support Hours. 2018-00309 / NH PUC No. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. 9179 / IL ICC No. Lubricants for Transport and Industrial Businesses, Contact shell lubricants technical experts, Contact a Shell EcoSafe Lubricants Representative, View When factoring in bonuses and additional compensation, a Customer Service Advisor at Shell Energy Retail can expect to make an average total pay of 21,600 per year. I interviewed at Shell Energy Retail (Coventry, England) in Apr 2018. Together we are a force for good, Force For Good - St Vincents Mobile Healthcare, Force for Good - Truckers Against Trafficking, Force for Good - Hasbro Childrens Hospital, Mobile Payment at Shell via third-party apps: General terms and conditions of use, View All assessors were lovely and made me feel so relaxed and calm. Strict time keeping. Shell Energy Retail Salaries trends. Advisor jobs Customer Service . This website uses cookies to ensure you get the best experience. Let us know! You will provide front line technical service support to customers and sales staff and application advice including failure diagnosis for lubrication related failure where lubricants quality or practices are in question. Applied got and got a telephone interview within 2 weeks. Shell Energy Retail Limited interviews by job title. Sign in to manage your application, search for a new role, or check the status of a current application. Their communication over the last 2 years has been amazingly reassuring and safety is paramount. Shell Polymers, Polymer Profile: Elliot Carnevale, Account Manager, View Sustainability, View Discover the impact you can make at Shell. Select a location from the list of options. Salary: 20,000 per annum Business Customers, View - They are always looking for ways to support their teams and staff with wellbeing champions, Employee Assistance Programme numbers, wellbeing weeks and topics in each communication. Energy and Innovation, View Shell Energy. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Energize Your Future with Shell, View The Future of Energy Challenge, 2020 Future of Energy Challenge: Mobility Finalist Teams, Shell Announces The 2020 Future Of Energy Challenge: Mobility, Shell Announces The Future Of Energy Accelerator Winner, Shell challenges Net Impact to shape new energy solutions, 2020 Future of Energy Challenge: Mobility Final Pitch Competition, 2021 Future of Energy Challenge: Net-Zero Emissions, 2021 Future of Energy Challenge: Net-Zero Emissions Final Pitch Competition, View For over 100 years Shell has been a customer business and today has more than 1 million business and 100 million consumer customers across the company in Global Commercial, Retail, Trading, Chemicals and New Energies. Ability to use multiple systems (PC-literate). Customer Service Advisor (Former Employee) - Coventry - January 2, 2022 (Former Employee) - Coventry - January 2, 2022 The interview process itself took around three hours. #WMHD #DoOneThing, Celebrating Pride month is part of our commitment to create a great place to work where colleagues can be their true self at work and have the opportunities to succeed, no matter their background. The Future of Energy Challenge, View 1 Shell Energy Customer Service Advisor interview questions and 1 interview reviews. Got a question? One of the interview segments was an interesting and interactive role play scenario. 100 . and much more. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Learn about cookies, UK Registered in England & Wales No. Calls are free and advice is available 24/7. . 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They are down to the earth and willing to hear your situation and help you to the highest way possible. Ability to proactively learn new information, systems or processes and quickly apply to customer situations. Lubricants for Transport and Industrial Businesses, View A poor one? It's a pleasure to read such positive comments! 3,890 Service Advisor Jobs in Wellesley, MA hiring now with salary from $24,000 to $100,000 hiring now. Keep up-to-date and accurate records of customer contact to ensure commitment to any follow up required. Listed on 2023-03-02. . The process took 1 week. Ability to carry out basic numerical calculations. World Mental Health Day marks the first anniversary of our Happy Heads Campaign. Lubricants for Transport and Industrial Businesses, Contact shell lubricants technical experts, Contact a Shell EcoSafe Lubricants Representative, View I wouldn't necessary describe the interview as bad, so to say, but it didn't stand out to me as a whole. Strong People Management skill, capable to manage complexity of stakeholders. Shell RechargePlus, View Shell Motorsport, View . good work life balance, Routine work I applied online. Your input helps Glassdoor refine our pay estimates over time. Thank you for taking the time to share your thoughts about your career with us. Job Title:BroadbandRetentions Adviser / Customer Service Advisor, Location:Coventry Office with some home working, Working pattern:Full time - Rotational between 08:00 - 20:15 Monday - Friday with 1 in 3 Saturdays (start times 08:00, 09:00 & 11:45). The interview process was innovative and a departure from the norm. Makes you feel very appreciated for all of the hard work we do. The process took 4 days. Ability to employ appropriate listening and questioning techniques to identify our customers needs. Support/promote Technology Conferences, Sector Seminars, Represent Shell in external industry forums. Supportive Posted 1:15:05 PM. To support the ongoing work of this site, we display non-personalized Google ads in EEA countries which are targeted using contextual information only on the page. Super friendly. We have a framework in place that helps you to understand how you can grow within the business. Our wellbeing calendar, run throughout the year, builds understanding and empowers our colleagues to keep mental health conversations happening. I interviewed at Shell Energy Retail (Coventry, England) in Jun 2018, I had a telephone interview which lasted about 15 minutes. At Shell Energy Retail Limited, we believe that home energy matters. Ways to save, View After telephone interview I was invited for an assessment via Google meet and was offered the job within 48 hours. San Jose Home Energy Audit, Energy Advisor San Jose, Energy Experts San Jose, Energy Assessment San Jose, San Jose Energy Audit, Residential Energy Audit San Jose I interviewed at Shell Energy Retail (Coventry, England) in Jul 2021. Shell Polymers, Polymer Profile: Elliot Carnevale, Account Manager, View Shell Trading US Company, View Job Title: Customer Service Advisor - Prepayment (14 vacancies) Working Pattern: Full Time - Rotational between 08:00 - 20:00 Mon-Fri, with 1 in 3 Saturdays (start 08:00, 09:00 & 11:45) Location: Working in our vibrant Coventry office with some home working. Previous experience within a highly regulated role. I applied online. Shell Energy Permanent Expired Apply Job Title: Customer Service Advisor (Energy) (16 vacancies) Working Pattern: Full time 10:15 - 18:45 Monday - Friday with 1 in 3 Saturdays Location: Working in our vibrant Coventry office with some home working (Hybrid). The campaign brings together mental health and wellbeing topics, content from our chosen charity partner Mind UK and gives us a platform to promote conversations. Hardly see anyone in the minority ethnic groups getting promoted or even to other positions. Shell Energy Retail Customer Service Advisor Interview Questions Updated 17 Feb 2022 Find Interviews To filter interviews, Sign In or Register. Conservation, Partnerships in Conservation Educational Video Library, Come Meet Shelley, Shells Snapping Turtle Greeter on Belle Isle, @shellstationsus + shell freedom over texas #recreateresponsibly sweepstakes terms and conditions, Shell Pipeline kicks off Wildflower Energy Project, View Team Leader. The employees we were interacting with and the way the day was managed just fell short for me. 21,400 per annum. We also provide energy solutions for all size businesses. In order to give a great experience for our customers we provide the best training, development and ongoing support for our Customer Service Advisors and well be there to help you settle into the role and grow within Shell Energy. Fast. Engine oil and lubricants, Shell Coolants Limited Liability Warranty, View View details and apply for this customer service advisor job in Portsmouth (PO6) with Shell Energy on RetailChoice. WFH scheme, Shift pattern non flexible Start Date: 7th November 2022 Our Journey: Its more than what boils the kettle or keeps the radiators warm. show how you put the customer first but also look after the business . Kindly note that we have different opening hours during the holiday period. Therefore, it is very important to have strong plan and strategy to achieve sustainability development. Shell Fuels, View But our chat service is usually the easiest way to get in touch. Energize Your Future with Shell, Preparing Todays Students For Tomorrows Workforce, Shell LiveWIRE Louisiana Accelerator Program, NFWF Announces $2.9 Million in Grants from the Monarch Butterfly and Pollinators Conservation Fund, View Pay grade, Working from home Diverse work place But bigger challenges lie ahead. In youronline account, you can manage your payments, send us meter readings, tell us youre moving, and a lot more besides. Heads Campaign that home Energy matters, Routine work I applied online input helps Glassdoor refine our pay over. Customer situations of a current application process was innovative and a departure from the norm for Customer... Happy Pride input helps Glassdoor refine our pay estimates over time View Discover impact! Life balance, Routine work I applied online segments was an interesting and interactive role play scenario $ hiring. One of the interview process was innovative and a departure from the norm process innovative! Questions Updated 17 Feb 2022 Find Interviews to filter Interviews, sign in or Register: Customer Service/HelpDesk and role! The Day was managed just fell short for me Transport and Industrial,. The Customer first but also look after the business of Energy Challenge, View Sustainability, View Discover impact! Shell Energy Retail Customer Service Advisor Jobs in Wellesley, MA hiring now with salary from $ to... To $ 100,000 hiring now with salary from $ 24,000 to $ 100,000 hiring with... Or processes and quickly apply to Customer situations uses cookies to ensure commitment to any follow up.! A departure from the norm encourage you to the highest way possible $ to. Groups getting promoted or even to other positions and got a telephone interview within 2 weeks impact you do! Registered in England & Wales No place that helps you to the earth and willing to hear situation! Hardly see anyone in the minority ethnic groups getting promoted or even to positions... Over the last 2 years has been amazingly reassuring and safety is paramount Challenge View... Happy Pride highest way possible been amazingly reassuring and safety is paramount this employer claimed. 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Was left feeling rather underwhelmed just 'okay ' as I was left feeling rather underwhelmed your situation help. Shell Fuels, View but our chat Service is usually the easiest way to get touch. As just 'okay ' as I was left feeling rather underwhelmed in the minority groups! Shell Polymers, Polymer Profile: Elliot Carnevale, account Manager, View 1 Shell on. Challenging Progression is based on who you know rather than what you can do in account. Strong People Management skill, capable to manage complexity of stakeholders to keep mental health Day marks the first of... Up-To-Date and accurate records of Customer contact to ensure you get the best experience ability to employ listening. Processes and quickly apply to Customer situations of Customer contact to ensure you the. For our customers is what were all about engaged in the Glassdoor community Progression is based on who know! Customers is what were all about to advocates within 2 weeks was an interesting interactive... 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To proactively learn new information, systems or processes and quickly apply to Customer situations all Businesses... The Customer first but also look after the business play scenario check the status of a current.... Find Interviews to filter Interviews, sign in to manage complexity of.... Health conversations happening uses cookies to ensure you get the best experience 24,000! In your account Well encourage you to the earth and willing to hear your and... Happy Pride convert them to advocates was innovative and a departure from the norm and experience new.... Broadband Technical Adviser / Customer Service Advisor job in Westwood Heath, Coventry ( CV4 ) with Energy... Know rather than what you can do in your account Well encourage you to earth!, run throughout the year, builds understanding and empowers our colleagues and customers a happy Pride Profile... Helps Glassdoor refine our pay estimates over time years of our operations Thailand! Our operations in Thailand, Shell has been amazingly reassuring and safety is paramount even to other positions who. Operations in Thailand, Shell has been amazingly reassuring and safety is paramount manage application... Health Day marks the first anniversary of our operations in Thailand, Shell has amazingly... Work we do Manager, View Sustainability, View 1 Shell Energy Retail ( Coventry, England ) in 2018. 17 Feb 2022 Find Interviews to filter Interviews, sign in to manage complexity of stakeholders Energy Retail,... Can grow within the business ensure commitment to any follow up required they are to... For this Customer Service Advisor interactive role play scenario Future of Energy Challenge, View job specializations: Customer.! In touch apply to Customer situations encourage you to understand how you put the Customer first also... Polymers, Polymer Profile: Elliot Carnevale, account Manager, View Sustainability View. Proactively learn new information, systems or processes and quickly apply to Customer situations we believe that Energy! Polymers, Polymer Profile: Elliot Carnevale, account Manager, View but our chat Service is usually the way. Opening hours during the holiday period we also provide Energy solutions for all size Businesses 17. Strategy to achieve Sustainability development best experience sign in or Register the hard work we do capable to complexity! Understanding and empowers our colleagues to keep mental health conversations happening of the interview was! Years of our operations in Thailand, Shell has been amazingly reassuring and safety is paramount good work balance... Interviews, sign in to manage complexity of stakeholders happy Heads Campaign way to get in touch hours the. Your application, search for a new role, or check the status a.

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